You can contact us by calling 1-800-845-0705 or email us at customercare@loraccosmetics.com

LORAC’s customer service is ready to assist you. If you have questions regarding shipping and ordering, you might find our online FAQ useful. You can also contact a Customer Care Representative via e-mail or telephone.

You can also log into your account to check on your order status & history or update your profile.

To send us an E-mail:

Please include the following in your email to us.

First Name: 
Last Name:  
E-mail Address: (user@domain.com)

State your questions and/or concerns: (Please be as descriptive as you possibly can)

We will try to respond to your query within 24-48 hours. For urgent matters, please contact 1-800-845-0705.

*All personal information is strictly confidential.

You can also contact us by phone:
For questions and information about your order, product information, returns, and general feedback, contact our Customer Care Representatives. 1-800-845-0705